Recruit nepal is a premier recruitment agency that connects businesses with top talent. we specialize in streamlining the hiring process for our clients, ensuring a seamless recruitment experience. we are looking for a customer service representative (csr) who is passionate about client interaction, problem-solving, and ensuring excellent customer support.
Bachelor's degree in Business Administration, Marketing, or a related field.
Freshers or candidates with up to 1 year of experience in customer service or client relations.
Strong communication, problem-solving, and interpersonal skills.
Ability to handle multiple client inquiries professionally.
Proficiency in email and CRM tools is a plus.
Handle client inquiries via calls, emails, and messages.
Provide clear and accurate information about our recruitment services.
Maintain strong relationships with clients and address their concerns professionally.
Assist in scheduling interviews and following up on client requests.
Maintain records of client interactions and update the database.
Support business development efforts by identifying potential leads.